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Penn State: Coordination of broadband
service access, quality essential to economic health Of
Pennsylvania.
University Park, Pa. --- While metropolitan regions of the
state enjoy a variety of broadband services from pioneering
companies, rural areas are less likely to have access to advanced
telecommunications services. A lack of broadband competition in
rural areas mean that now and possibly in the future many state
residents and businesses will have access to only relatively
inferior broadband service. To improve the competitiveness of all
communities in the state, Pennsylvania needs to guide the
coordination and future development of broadband services to
ensure a consistent level of high-quality, reasonably priced
services to all rural and metropolitan areas, says a new report.
The Center for Rural Pennsylvania has issued a new report,
"Broadband Internet Service in Rural and Urban Pennsylvania: A
Common Wealth or Digital Divide?" A bipartisan agency serving as a
resource for rural policy within the Pennsylvania General
Assembly, the Center works with executive agencies and federal,
regional and community organizations to maximize resources and
strategies that serve the needs of Pennsylvania's 2.8 million
rural residents.
"Pennsylvania's telecommunications providers are among the
country's leaders in broadband telecommunications
infrastructures," says Dr. Amy K. Glasmeier, professor, and Larry
Wood, graduate student, both of economic geography at Penn State,
and lead authors of the report.
''Pennsylvania can be a national leader in this area, but
inaction, poor coordination and limited cooperation among
providers and communities could jeopardize the availability and
effectiveness of this new technology for rural users."
"Advanced telecommunications infrastructures are a decisive
factor in today's business location decisions and are essential to
attracting new business and industries to rural areas in the
future. These services are essential for spurring entrepreneurial
activity, creating more jobs, and supporting telecommuting workers
living in rural areas, " they add.
Glasmeier, Wood, and Andrew Kleit, all researchers in Penn
State's College of Earth and Mineral Sciences, and Professor
Sharon Strover, director of Telecommunications and Information
Policy Institute, University of Texas, conducted the research and
analysis, and prepared the report for the Center for Rural
Pennsylvania.
Business users depend on the Internet for communication,
accessing and transferring information and data, advertising,
sales and purchases. Many firms indicated they transfer large
amounts of data, made economical on broadband rather than dial-up
services. Availability of service is key
to their success.
"As the demand for and the use of broadband continues to grow,
reliability and cost competition become essential factors in
ensuring high quality service availability," says the researchers.
"The importance of having reliable and cost-effective broadband in
Pennsylvania's rural communities cannot be overstated. For the 2.8
million residents and thousands of businesses in rural
communities, broadband is a critical link
to the future.
"Interviews with Pennsylvania's rural businesses indicate
Internet use is becoming vital. Many businesses already use the
Internet to conduct business. But not everyone has access. While
broadband services are readily available in metropolitan areas,
many small towns, non-metropolitan communities and rural areas are
without any availability," says the researchers. "More important,
the lack of competition in broadband in rural areas, often leads
to low speeds and poor quality."
Broadband services in the report are defined as technologies
that allow users to connect to the Internet as 5-10 times the
speed, if not a few hundred times, of a dial-up connection.
However, not all available services include access to interactive
real-time applications such as videoconferencing.
The team conducted more than 100 detailed interviews with
members of the telecommunications industry, including the majority
of incumbent local telephone providers and more than 40 forty
cable companies operating in the state. Close to 200 user firms
also were interviewed as part of the research.
Several state-level government agencies currently monitor,
evaluate and promote the use of broadband. The Department of
Education, the Public Utility Commission and the Office of
Information Technology all are advocates of the technology.
Federal partners include the Department of Commerce's National
Telecommunications and Information Administration, and the
Department of Agriculture's Rural Utilities Service.
"The state needs to actively assess the supply and demand for
broadband services; develop an effective, timely way to share
information and create policy among industry, government and
community agencies; and establish a policy definition of universal
access as a way to measure and compare services," recommend the
authors.
The researchers caution against setting a policy that pinpoints
select technologies, but instead, suggests attention should target
speeds, costs, quality of service and universal access.
"A key policy strategy should be making sure that all areas of
the state not only receive the current standards in broadband
services, but are in line to receive exceptional standards of such
service," Glasmeier and Wood say. "Another priority would be to
experiment with selective subsidies for those who cannot afford
broadband."
Inferior broadband services affect social and economic problems
in rural communities. Advances in healthcare and education may be
limited to metropolitan areas without adequate telecommunications
services available in the state's rural communities, the report
noted.
"Pennsylvania can be a leader in broadband and
telecommunications service availability in rural areas. Many of
the telecommunications industries have already set up advanced
infrastructures here," the researchers say. "But figuring out how
to serve the 'last mile' remains a critical element if the state
wishes to help rural Pennsylvania catch up on the information
superhighway." For more information please call
570-200-0876.
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